Delete your account

Everything. Deleting the account is a hard delete: the rows are removed from the database in a single transaction, not flagged and kept.

• Your account: email address, display name, and the record linking your sign-in identity to your BeBest profile.
• Your sign-in credentials, the password hash included, and every active session on every device.
• Your sport and all of your training data: goals, sessions, places, recurring trainings, observations, assessments, skill self-assessments, session notes and area notes.
• Everything you had already deleted inside the app. Items you delete from a screen stay in the database flagged as deleted until this point; account deletion takes those too.
• The abuse-prevention counters keyed to your email address.

It cannot be undone. There is no bin, no grace period, and no way for us to restore the account afterwards. If you want to keep any of it, save it before you ask.

A short list — and we would rather write it down than let you assume it is empty.

• Point-in-time backups held by our database provider, for a limited window the provider defines. We cannot reach into them, and they are overwritten on the provider’s own schedule.
• Abuse-prevention counters keyed to an IP address rather than to an email address. They are tied to no account, so there is nothing in them that points back to you, and normal use overwrites them.
• Delivery logs at the provider that sends our emails, under that provider’s own retention.
• Crash and ANR reports collected by Google Play as the distributor of the Android app. They reach us aggregated and are not connected to your account.
• The email you send to make the request, kept only as long as we need it to act on the request and to show that we did.

From the mobile app

Profile, then delete account. It asks for your password and acts immediately: no email, no waiting.

From the web version of the app

At app.bebestplus.com, Profile, then delete account. It asks for your password and acts immediately.

By email

Send an email to federico.dinatale.bebest@gmail.com from the address your account uses, with “account deletion” in the subject. Nothing else is required.

This website has no delete button: the button is in the app, mobile or web, once you have signed in. Email works without signing in, and whether or not you ever installed the app. If you write from an address other than the account’s, we will have to ask you for something else showing the account is yours before deleting anything.

• From the mobile app: immediately.
• From the web version of the app: immediately.
• By email: we confirm and delete within one month of the request, as Article 12(3) GDPR requires. In practice it is much sooner.

If you have heard nothing back, write again to federico.dinatale.bebest@gmail.com — the same address handles every request about your data.